Student Recreation Center

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2025-02-14

I’ve had a frustrating experience at the Taxes and Rex Center, specifically with the aquarium and swimming facilities. The swimming schedule is a mess. it's neither organized nor published regularly. Every staff member seems to have a different explanation when asked about the pool's status: one says it’s broken, another claims the chemical balance isn’t adjusted, and yet another says the swim team is using it. The lack of clear communication and organization is appalling, and it shows a lack of professionalism. I’ve also had issues with the spa (jacuzzi). I've reported the problem at least 20 times, and despite my efforts, nothing has been done to fix it. When emailing the center, they take weeks to respond, if at all. It's evident that staff are not properly trained, and management doesn’t seem to prioritize fixing issues. When I escalated my complaint to the manager, instead of offering a solution or taking responsibility, I was told they would "suspend me for a week or two." This response was not only unprofessional but completely unnecessary. The aquarium is also in poor condition. definitely not up to the standard one would expect, especially when we’re paying for these services. It’s incredibly disappointing that they continue to charge for such subpar experiences. If you're looking for a reliable and well-maintained facility, this is definitely not it. Be professional!

⭐️

2025-03-01

Although this is a nice facility, the people upfront pick and choose who they allow to bring smoothies into the court.. I literally told them that during a wrestling tournament, people are in here with smoothies from the Smoothie King inside this center and they responded "we know, but u can't take yours".. wtf...

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2019-10-23

It is a huge gym. The swimming pools are very nice and I am definitely gonna miss it after I graduate. They also have all types of equipment that will serve you well. They also have a teach on the 3rd floor. Enjoy your workout. It got Smoothie and ATM as well. In addition to free lockers. It's a World class gymnastics.