Capital District YMCA - Bethlehem Branch

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2024-12-22

I started my membership 9 years ago. After 2 knee replacements & 1 hip replacement surgery, I have just started back. I love the staff check in & exit friendliness, professional & courtesy, very high level of Emotional Intelligence. The spa & pool, (sauna & steam room are very clean & properly sanitized. The strength & cardio areas are TOP manufacturers & properly maintained w/cleaning spray and paper towels easily accessible for proper cleaning after use, The YMCA open/closing hours are perfect, wide range of times & all days. I’ve worked as a National Health Club Director, last 25 years, I have audited the “Good, Bad & Ugly “, truly this is One of the BEST, I’m so happy to have the privilege to have a membership here. The front end Director “MARK”, is one of the best, managers nationwide, my experience (50+ clubs, 12 states) Club excellence starts with LEADERSHIP, (owners, board & lead management, then individual employees) They do have 95% of service at highest level. Also, I have membership experience, at the top, most expensive & cheap wellness, health clubs & gyms in the (Albany) Capital Region area.

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2025-03-13

Ice rink needs music during public sessions. Checking in takes foreverrrr to pay for ice. Shouldn't they have like frequent card membership that way ppl can just punch in like their regular gym membership. Schedule doesn't post timely. It is February 2 and no schedule for ice rink is posted yet . I mean. It's 2025. . Get with the program please. March 2025: This is a follow-up. The schedule online for March was posted in a timely manner...I appreciated their effort , I was impressed . Thank you . Let's see what happens moving forward

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2025-02-14

We love the Bethlehem Y. They have so many exercise options available, mostly without any commitment or appointment required. Try it, you won’t be disappointed!