Carmel Racquet Club

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2025-01-05

I can't recommend Carmel Racket Club to anyone. From the moment you walk in, it's clear that this place is poorly maintained and lacks the professionalism you'd expect from a sports facility. The locker rooms and bathrooms are absolutely disgusting—dirty, poorly lit, and in desperate need of cleaning and updating. The seating areas are uncomfortable, and the entire place feels run-down. But what really makes this place stand out in the worst possible way is the staff and coaches. They're, frankly, awful. My daughter attended several clinics here, and even the kids in the higher-level clinics had no problem easily beating them. The coaches don't seem to know what they're doing, and they clearly aren't interested in developing players. Instead of being motivating, they come off as disinterested and unqualified. Additionally, the lighting on the tennis courts is horrendous—dim and uninviting. It makes it hard to even focus on your game. The reception staff only made matters worse by being rude and dismissive to my friends, and I was appalled to witness some outright racist behavior from them. It's shocking that this kind of attitude is tolerated in a supposedly professional setting. If you're looking for a positive experience for yourself or your kids, do yourself a favor and avoid Carmel Racket Club. Between the terrible facilities, unqualified coaches, and appalling customer service, this place does not deserve your time or money.

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2024-09-04

Unfortunately Lori lied to me, we made arrangements to come and try for new program , she came up with several excuses.I think they have enough customers and less interested in taking more . Zero stars for ethical standards there !

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2024-03-19

We love the club. The staff is friendly and so engaged especially 10 under tournaments. Wish to see more USTA junior tournaments in the club. A shoutout to the coaches and front desk staff.