The Clubs at River City

⭐️

2025-03-09

Disappointing Services. I visited rivercity to ask about my membership concerns, and the front desk staff was completely unhelpful. When I inquired about signing up for a class, the employee admitted he had no clue what to do. If someone is working the front desk, they should at least have basic knowledge of how memberships and class sign-ups work. Instead of trying to find a solution or directing me to someone who could help, I was met with indifference and he didn't let me enter the gym even though I am a member. Extremely frustrating and unprofessional. Be a better gym towards to the community.

⭐️

2025-02-20

Their “membership managers” are condescending. Trying to get prices is such an annoying hassle. For anyone curious who just wants flat out and easy information, the last I called it was $55 a month for a single membership. I shouldn’t have to talk to 5 different people, leave voicemails, and wait for calls back just to know the prices. Employees said no one but the memebership managers are allowed to tell people prices. Such a weird sales tactic.

⭐️

2025-02-24

Signed two littles up for swim lessons (1 and 3). We have only had two "lessons" so far but its been more of a free swim time in my opinion. Very little to no instructions. I would not suggest swim lessons at River City, at least not for infants. Paying a lot of money for very little service.