Life Time

⭐️

2025-03-22

After 17 years as a Lifetime Fitness member and over $50,000 spent, I never expected to be treated so poorly. My husband and I, both seniors, valued the privacy and accessibility of the family locker room and always used it respectfully and only later in the night when it wasn't in use by families. Yet, Orville Clarke, the general manager, chose to suspend our membership over a minor dispute. One evening, during an early closure for Hurricane Helene, Orville banged on the suite doors, yelling at us to leave—despite us being within the allowed time. My husband stepped out of his suite, thinking there was an emergency, and told Orville his behavior was unprofessional. A week later our membership was suspended. When I called corporate in Minnesota, Nan in customer service banned us nationwide without any compassion or understanding. Meanwhile, this gym ignores filth, cockroaches, and non-members sneaking in—yet they target paying seniors using a locker room? In the end, Orville did us a favor. We’re saving $200/month and have found a gym that actually respects its members, while providing the same services at the same level of quality. If you expect a level of service matching the membership fee, Lifetime Sandy Springs will disappoint.

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2025-03-16

One of my favorite Lifetime locations besides Sugarloaf and Johns Creek. I'd say this is slightly better than Alpharetta. Better than Buckhead for sure despite not being a premium club. MANAGEMENT READ SUGGESTIONS BELOW FOR SUMMER/POOL HOURS ETC Some changes I would like to see that would increase members' satisfaction and new members: 1. Better food and more options at the cafe, or make the burger somewhat cheaper. Otherwise I don't see many people eating there 2. Make sure to clean towels and the steam room well consistently (although I will say 98% they are very clean) 3. The water slides in the summer and the poolside cafe and outdoor pools are a big hit, please make sure to open as early in the summer as possible, close as late as you can in the summer, and staff enough lifeguards so that kids and family's can have their fun. This will lead to more and more renewals and many family's will not cancel their plans the rest of the year, in hope of having another fun summer. It should be mid-May-end of September or even 2nd week of October. (obviously weather dependent on any storms etc, could even reduce hours in the first 2 weeks of october but this would be nice!) -you could even enact a summer month's surcharge of 10-20% on the total monthly amount a member is paying, but if they pay for 3+ months in the non-summer months, this get's refunded.

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2024-06-01

I’ve been addicted ever since joining. There is something for everyone here. Extensive cardio and weight lifting equipment, studio classes, 3 pickleball indoor pickleball courts, basketball court, squash courts, indoor lap and leisure pool, 2 indoor hot tubs, huge outdoor resort style pool, sauna and steam rooms in each locker room and a coed sauna pool by the pool area. Cafe serves good food and drinks.