The Alaska Club East Gym & Pool

⭐️⭐️⭐️⭐️⭐️

2025-03-21

I’m not sure why there are some bad reviews about Alaska Club East, but I have nothing negative to say about this place. My experience has been great clean towels are always available, I go in the morning when it’s not crowded, all the amenities work properly. It’s truly a great investment for a family membership with a variety of classes that my family loves. And I just want to give praise to one of the workers at Alaska Club East, especially Danny from the front desk. He always greets us with a smile and that warm welcome makes a big difference especially in the morning. My husband and I miss seeing him in the mornings, so I guess his schedule has changed. I just want to say that he is a gem in the company, genuine, kind, and someone who truly brightens our day.

⭐️

2025-03-16

Disappointed with The Alaska Club East I’ve been a member of The Alaska Club East for a while now, and honestly, I’m pretty disappointed. For the amount they charge, I expected a clean, well-maintained facility, but that’s not the case. The locker rooms are often dirty, and the hot tub, sauna, and steam room seem to be out of order more often than they’re functional. It’s frustrating to pay for amenities that are rarely available. The gym itself is overcrowded, especially during peak hours. Good luck finding an open machine or space to work out without bumping into someone. The pool area isn’t well-maintained either—it’s frequently packed, and the water doesn’t always seem the cleanest. On top of that, the customer service is lacking. The staff doesn’t seem very interested in helping members, and canceling a membership is way more difficult than it should be. I’ve heard multiple people complain about being charged even after attempting to cancel. Overall, The Alaska Club East has potential, but unless they improve their maintenance, customer service, and cleanliness, I can’t recommend it. Not worth the high membership fees!

⭐️

2025-03-16

The price is absurd for what you get to experience if you pay for it I feel sorry for you there are plenty of other Great gyms in the state.The customer service is honestly the worst I’ve seen the hot tub is disgusting. The court is the smallest I seen it’s also very dusty looks like it’s never been cleaned in months the workout area is totally in shambles and the equipment looks like it has viruses. The manager is a total Karen with superiority issues she thinks she can control everyone and their actions. Whoever has a membership there I truly and utterly feel sympathy for you.